Your Conveyancer is one of the UK’s largest remortgage service providers and has worked with many of the UK’s largest mortgage lenders for over 15 years.
We provide our lender clients with a compliant, robust and secure solution which is regularly independently audited through our ISO 27001, ISO 20000, ISO 9001 and Lexcel accreditations.
Our service is designed to match the needs and requirements of both lenders and borrowers. We are committed to continually improving our customer service. Our technology is truly market leading and enables us to deliver a unique digital experience whilst at the same time delivering a first class personal service.
We provide all borrowers with:
- Access to Pro@ctive, our unique digital channel, which gives borrowers more choice and flexibility in the way in which we communicate with them and enables them to manage their transaction from any device, from any location, at any time.
- Online access to their entire case file.
- Regular contact via email, SMS, phone or letter, according to their own personal preference so that they always know what is happening.
- A fast, efficient, cost effective and completely transparent service personally tailored to reflect their individual lifestyle requirements.
We provide all lenders with:
- A scalable, flexible and fully compliant remortgage service specifically designed to meet the needs of lenders and their customers.
- Access to E-zone, our introducer digital channel, which gives lenders access to a range of services including customised management information and reports.
- Account management.
We are committed to offering only the highest levels of customer service.