Some of our systems have been affected by an outage on Wednesday 22nd November involving one of our third-party service providers. The incident has impacted on a large number of law firms across the UK. We are assured that they are working around the clock to resolve the issue and, whilst they are unable to provide us with a precise timeline for restoration, they are confident that they will be able to fully restore services.
In the update from them received this morning (Tuesday 28th November), they continue to report that they are making positive progress towards fully restoring their services to us. Their next update us likely to be tomorrow morning (Wednesday 29th November). Should there be anything significant reported to us in the meantime, we will update this message accordingly.
Where possible, we are continuing to progress those files set for imminent completion manually and doing everything within our power to minimise the impact on our clients. We offer our sincere thanks to our clients for their patience and understanding at this time.
Your Conveyancer is one of Scotland’s leading providers of volume conveyancing services dedicated solely to the financial services and property sectors and to their customers.
Our clients include many of the UK’s leading mortgage lenders, estate agents, mortgage brokers, IFAs, and residential property clients. In addition to residential conveyancing in Scotland we also provide a remortgage service to clients in Scotland, England and Wales.
We are recognised as market leaders both in our use of technology and the manner in which we deliver our services and this enables us to provide the highest level of service possible. We are committed to continually setting new standards of excellence in client care and to making the process of buying, selling and remortgaging as fast, efficient and stress free as possible.