Your Conveyancer first partnered with Nasstar in 2011 on a five-year contract. At the time, we already had a relatively large in-house IT team who were instrumental in initiatives such as the move towards a paperless organisation, early deployment of online portals and client reporting and sophisticated workflows. We were already demonstrating our own technical skills, know-how and ambition; therefore, the next sensible step was to select an IT partner that could help underpin our future innovation and success.
We purely see IT as an enabler for our business, therefore at the time, outsourcing was a no brainer for us. We took the ethos that we would try and outsource as much of the IT infrastructure as possible and we needed a partner that understood exactly where we were coming from and our business needs.
Steven Lilly, IT/Training and Compliance Director.