Infozone - Testimonials

We are constantly looking for ways to improve the quality of our service and the feedback we receive helps us to design, develop and continually improve our systems and processes to achieve the very highest levels of customer service.

As well as the feedback we receive from our online Customer Service Survey here are some examples of comments we have received from our customers:

My company has been using Your Conveyancer for quite a few years now and I can quite honestly say that they are the best solicitor I have ever used for conveyancing. Your Conveyancer has managed very successfully to remove the stuffy image that is ubiquitous among solicitors in this day and age. All the staff I deal with are polite, friendly and eager to help you all the time. Using Your Conveyancer has allowed me to promote my firm as being one who can complete your mortgage in a fast and efficient manner. They know how I work and I know how they work, due to this we both have a winning formula

Greig Thomson
The Finance Doctors.com
Dundee

Just a wee note to say that I am absolutely delighted by the fantastic service levels from Keith Fearnley at Your Conveyancer Dunfermline. Keith is a credit to the legal profession and has helped me deliver first class service beyond expectation levels to my clients in a regular and consistent manner.

Hi everyone at 'Your Conveyancer'
I just wanted to let you know that as we approach the end of this momentous year 2008 that I have appreciated the work that you have done on behalf of my clients and myself.
It is important to me to get good service and you certainly delivered on that area, also your communications with me were excellent, keeping me informed along the way. I look forward to 2009 content in the knowledge that I have a good team of Professionals working with me on the Legal side

James Barr
Anderson Barr Consultants
Renfrew

We just wanted to say a big thanks for the service you have provided throughout the purchase of our home. We sold our home through Your Conveyancer last year and the service was extremely quick, efficient and stress free (unlike our previous purchases and sales) so when we found a new home we were determined to use Your Conveyancer again and are glad we did. It has been a very straight forward process and you have been organised with all the purchase info and excellent with keeping us up to date. We have really appreciated the service you have provided and we have already recommended the company to friends and family.

To whom it may concern
I have found Your Conveyancer one of the best solicitors to deal with because unlike other solicitors they are easy to speak to, they know exactly what is happening with any case at any time, they are quick to request title deeds which helps the clients case settle a lot faster, and also keep the client updated by email or post and we are constantly kept updated at all times via email.
I will have no hesitation in giving Your Conveyancer more cases in the future.

Dean Jeffery Cemap (Director)
UK Mortgage Management Ltd
Edinburgh

The overall service was excellent and everyone I dealt with was both polite and very professional!

Thought I would drop you a line with regard to our dealings with Your Conveyancer over the last year. Although we are in tough times I have found the staff 100% committed in dealing with both our introduced cases and those passed on via lenders with the free legal service. The call wait times are very good compared to other firms we have to deal with, and the information available either from the staff or the online tracking service is second to none. Myself and other advisors in our office are in agreement that Your Conveyancer provides us with the best service in getting cases to completion. We are looking forward to what will no doubt be a tough year but will continue to use Your Conveyancer for the quality of service and backup an IFA now requires

All the best for the year ahead

Tony Quinn
Pre Plan Prosper Ltd
Stirling

Everyone I dealt with during my house purchase was very helpful and easy to talk to and although I know they must have had many other cases to deal with I always had the feeling that they were right on top of my situation and that always put me at ease. Many thanks.

I would strongly recommend Your Conveyancer to anyone, as I have always found my dealings with them to be very efficient and flexible.
The staff are hard-working, diligent, knowledgeable and committed, and if we ever have an unusual case, they've proven willing and able to work with us to a satisfactory end.
Also, when we electronically submit a case to Your Conveyancer, we always get a response within the hour, and get regular updates to all cases.
Your Conveyancer is by far the best conveyancing firm with whom I have had any dealings.

Robert Cudmore
SJM Mortgage Company
Kirkcaldy

We have been dealing with Your Conveyancer for the last year, we can only say that all correspondence and telephone calls are acted on promptly and dealt with in a professional manner that we have come to expect.

We have two Solicitors that we deal with and Your Conveyancer has just become our number one because of the great service provided.

Allen Howland
Prestige Mortgages
Falkirk

All the best for 2009 and thanks for the high level of service we have received from your legal team...especially Paul Beattie...one of the main benefits of using your legals is the communication we receive is excellent and also important as this allows us to in turn provide up to date information to our clients.....thanks again

Hugh Connor
hc2m independent mortgage shop ltd
Coatbridge