About Us - Our Customer Service
We are aware that our clients and their customers will judge our service on three criteria – Communication, Communication and Communication and as a result our entire strategy is based on delivering the highest levels of client care.
At Your Conveyancer we pride ourselves on delivering the highest levels of customer service. Our reputation is built on the fact that we understand not only how important it is to progress matters through to completion as quickly as possible but also how important it is to communicate with all of those involved throughout. Communication with our clients and their customers is at the core of our strategy in delivering a process that is seamless and efficient.
We offer the following services to ensure that clients and their customers are always kept informed:
- Access to our secure ‘ e-zone’
- Dedicated Help Desk
- Online case tracking 24/7
- Automated emails + text messages at key stages
- Online Management Information and Reports 24/7